Refund policy

Extract from FAQ,

Exchanges and Refunds

If you are not satisfied with your purchase, contact us within 60 days of receiving your 8000Kicks to arrange for a replacement, exchange, or store credit. Footwear must be in new condition, with no signs of wear, and in original packaging. All returns require a return authorization from 8000Kicks Customer Service. We reserve the right to require a photo of the footwear and we have free exchanges and returns in USA and the European Union for orders above USD90.

Warranty

Unfortunately, we don't have a warranty because shoes are subject to maximum wear and tear. However, from our tests both our hemp and our soles have performed very well on our "torture" tests and we can confidently say that they are stronger than any branded sneakers in the same price range. We also tested over 10 types of different glues to find a perfect fit that would survive under the harshest conditions.

However, if for some accident or problem our shoes do not perform as expected, please contact us and we can deal with it and issue a replacement pair if necessary.

Last updated: 06/11/2021