We want to get you in a pair that fit right, and that you love wearing. If you are not satisfied with your purchase, contact us within 60 days of receiving your 8000Kicks to arrange for a replacement, exchange, or refund. Footwear must be in new condition, with no signs of wear, and in original packaging. All returns require a return authorization from 8000Kicks Customer Service. We reserve the right to require a photo of the footwear.

USA

Free shipping for orders above 100$, free exchanges and returns.

UK, Europe (non-EU) and Canada

Reduced shipping for orders above $90. Free exchanges and returns coming soon.

Free exchanges and returns have been suspended in the UK due to BREXIT. All UK returns and exchanges must be sent to our US warehouse because parcels arriving the EU from the UK are subject to taxes and import fees.

We currently fulfil our orders from Mira Loma, in California, and from Lisbon, Portugal. Standard shipping times vary:

USA: 3 to 7 days

EU: 5- 7 days

Portugal: 2 days

Rest of the world: 2 weeks

Our shoes have two layers of protection:

1- A coating that repels liquids and dust from coming in.

2- A membrane that keeps water out.

This means that our kicks work under rain and puddles. However, water might still get in from the ankle and the shoelaces area, specially under heavy rains or if completely submerged.

The Seeker is not 100% hemp, as there are other materials in the mix, including a recycled polyester lining inside, a inner waterproof membrane, a rubber sole and a silicon injected logo.

The packaging is also made of recycled cardboard.

Unfortunately we don't have a warranty because shoes are subject to maximum wear and tear. However, from our experiences both our hemp and our soles have performed very well on our "torture" tests and we can confidently say that they are stronger than any branded sneakers in the same price range. We also tested over 10 types of different glues to find a perfect fit that would survive under the harshest conditions.

However, if for some accident or problem our shoes do not perform as expected, please contact us and we can deal with it and issue a replacement pair if necessary.

8000Kicks are 100% legal everywhere in the world. Our team has traveled to Italy, France, USA, Canada, Morocco, Portugal and many other countries without any issues. Hemp is the sober cousin of marijuana, which means that it has no psychoactive components, less than 0.3% THC, definitely not a drug. In some countries it is illegal to cultivate hemp, but it is 100% legal to buy and sell finished hemp products like soap, paper and apparel as long as it is produced abroad.

Do you really want to smoke our shoe? :-D

Hemp is the sober cousin of marijuana, which means that it has no psychoactive components, less than 0.3% THC, so you are definitely not getting high. Now seriously, please note that smoking the shoe is not a good idea and it might get you hospitalized.